About

Trader Corporation (2023-2024)

Frontend Developer

• Website Migration & Development: Played a key role in migrating and developing 440+ websites onto Trader's platform, integrating their CMS with front-end technologies (HTML, CSS, JavaScript).
• Custom Theme & Plugin Creation: Created custom themes, templates, and plugins to meet unique project requirements and enhance functionality.
• Cross-Functional Collaboration: Collaborated with various teams to ensure seamless project execution.
• Workload Management & QA: Managed a high-volume workload and performed bilingual QA checks on content and code integrity.
• Responsive Design & API Integration: Applied responsive design principles, UI/UX and SEO best practices. Integrated and maintained APIs to enhance user experience.
• Compatibility & Performance Optimization: Ensured cross-browser compatibility, AODA compliance, and optimized site performance.
• Server-Side Scripting & Containerization: Utilized PHP and Docker for server-side scripting and containerization, streamlining operations.
• Project Management & Tracking: Leveraged Jira, Salesforce, and Bitbucket for effective project management, task tracking, and version control, ensuring seamless collaboration and smooth workflow.

Loto-Québec (2021-2022)

Technical Specialist

• User Support and Training: Provide user support and training sessions, educating users on best practices for account management and resolving common issues.
• Security and Compliance Checks: Conduct security checks on user accounts and ensure compliance with security protocols.
• Continuous Improvement Initiatives: Suggest and implement process improvements for user account management and technical support workflows.
• Collaboration with Developers: Created support tickets to report recurring bugs or technical limitations, helping the development team identify and address common patterns or recurring issues for platform improvement.

Casino de Montréal (Loto-Québec) (2014-2021)

Client Relations Specialist

• Team Leadership & Mentorship: Mentored and trained new employees, fostering team growth and improving overall performance.
• Adaptability & Time Management: Demonstrated the ability to quickly adapt to changes, manage multiple tasks simultaneously, and implement new strategies effectively while maintaining strong time management skills.
• Client Communication & Issue Resolution: Acted as the primary point of contact for clients, addressing their needs, providing timely solutions, and proactively resolving concerns to ensure positive relationships and satisfaction.